Frequently Asked Questions

 

Designing your home should feel exciting, not overwhelming. This page answers some of the most common questions about working with The Sisters and Company, from how the process begins to what you can expect along the way. Whether you’re just starting to explore the idea of hiring an interior designer or are ready to move forward, these insights are here to provide clarity, confidence, and a glimpse into the thoughtful, personalized experience we offer.

 

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Award winning Primary Suite from the Sisters and Company, Atlanta interior designers.

What does an interior designer actually do?

An interior designer does much more than select furniture or choose colors. The Sisters oversee every aspect of your project, ensuring that each element works together both visually and functionally. This includes space planning, developing a cohesive design concept, sourcing furnishings and materials, and coordinating all the details that bring a room together. They also helps you avoid costly mistakes by making informed decisions upfront. The result is a home that feels intentional, balanced, and tailored to the way you live.

What is full-service interior design?

Full-service interior design is a comprehensive, start-to-finish approach. The Sister’s team manages the entire process, beginning with understanding your vision and continuing through design development, sourcing, ordering, and final installation. Rather than juggling multiple vendors or trying to piece everything together yourself, you have a single, trusted professional guiding every step. This ensures a cohesive result and allows you to enjoy the process without the stress of managing logistics.

How does the design process begin?

The process begins with an in-home consultation where your designer takes the time to learn about your space, your goals, and your lifestyle. She will walk through your home, ask detailed questions, and discuss your priorities, timeline, and investment level. This meeting is an opportunity to share what’s working, what isn’t, and what you envision for your space. From there, she develops a clear direction that becomes the foundation for your design plan.

Do I need to have a budget in mind?

While it’s helpful to have a general idea of your investment, you don’t need to know exact numbers before getting started. Barbara and Jennifer will guide you through what different levels of investment can achieve and help you establish a realistic budget that aligns with your goals. Having this conversation early ensures that the design plan is both beautiful and achievable, allowing you to make confident decisions throughout the process.

Can we work on one room at a time?

Yes, many clients choose to begin with a single room and expand over time. Others prefer to design multiple spaces or an entire home at once to create a fully cohesive look. Kathleen will help you determine the best approach based on your priorities, timeline, and how you use your home. Even when working in phases, she keeps the overall vision in mind so each space connects seamlessly.

Can you incorporate pieces I already own?

Absolutely. Your designer understands that many clients have pieces with sentimental or practical value. She will evaluate your existing furnishings and incorporate them where they enhance the overall design. When needed, she may suggest refinishing, reupholstering, or repositioning items so they work beautifully within the new space. The goal is always a cohesive, intentional result that reflects your story.

Do you shop with clients in stores?

Kathleen does not shop in retail stores or expect clients to find pieces online. Instead, she sources directly from trusted, to-the-trade vendors that offer higher-quality, customizable furnishings not available to the general public. This allows for a more curated and elevated result, ensuring your home feels unique rather than assembled from mass-market pieces. All selections are presented to you as part of a cohesive design plan.

How long does the process take?

Each project timeline varies depending on the scope and level of customization. The design phase typically takes a few weeks, while ordering and production timelines depend on the items selected. Some furnishings may arrive relatively quickly, while custom pieces can take several months due to craftsmanship and production schedules. Our team manages the timeline and keeps you informed so you always know what to expect.

What happens on installation day?

Installation day is when everything comes together. The design team coordinates deliveries, oversees installers, and carefully places each piece according to the design plan. Final styling is completed so every detail feels finished and cohesive. Many clients choose to be away during this time and return to a fully completed space. It’s often the most exciting part of the process—the moment your home is transformed.

Do you offer remote design services?

Yes, The Sisters and Company offers remote interior design services for vacation and second homes across the United States. The team provides a complete design plan, curated product selections, and detailed guidance so your project can be executed smoothly—even if you’re not on-site. This service is ideal for clients furnishing a second home or managing a project from a distance while still wanting a professional, cohesive result.

Why should I hire an interior designer?

Hiring an interior designer is an investment in both your home and your peace of mind. Barbara and Jennifer, and their team,  brings experience, resources, and a trained eye to your project, helping you avoid costly mistakes and saving you time. More importantly, she ensures that every detail is thoughtfully considered, resulting in a home that feels polished, functional, and uniquely yours. It’s not just about how your home looks—it’s about how it feels to live in it every day.